Customer Success Story: Kaw Valley Greenhouses

Information would usually take about a week to get to us.... Now we can immediately help customers.
— Megan Pickford, Office Manager, Kaw Valley Greenhouses
Pink and purple hydrangeas on display at a greenhouse retail location

Kaw Valley Greenhouses needed a digital solution to replace their easily damaged and time-consuming paperwork. When relying on paper forms, documents were often lost or turned in damaged, and took far too long to deliver from retail locations to the back-office.

Kaw Valley digitized their retail and human resources forms with GoFormz, allowing team members to collect data directly from mobile devices, and route completed forms and information to the back-office in real-time. With instant access to completed forms, Kaw Valley can now more rapidly respond to customer needs, expedite seasonal hiring paperwork and processing, and improve communication between locations.


  • Real-time data expedites communication between retail and office locations

  • Instant access to customer incident data accelerates response times

  • Image fields allow for the capture of retail location photos

  • Form logic completes cash balancing calculations for employees

  • Automated workflows streamline form routing and eliminate costly delivery delays

Digital forms used

  • Inventory forms

  • Theft forms

  • Hiring forms

  • Customer Incident form

  • Supply Request forms

  • Cash Balancing forms

To learn more about Kaw Valley’s mobile forms use case, and read their full success story, click here or the button below.