Challenge: Indrutec frequently battled with illegible print and missing documentation, resulting in delayed customer invoices. They needed a solution that would digitize their paper-based forms for use on mobile devices, allowing their team to more efficiently complete client-facing and internal forms.

Solution: Indrutec implemented GoFormz to digitize their triplicate paper forms, allowing teams to easily generate and complete service reports from their mobile devices. Leveraging automated form sharing, Indrutec can automatically route completed forms to clients, employees, and their integrated API business application, eliminating the need for rekeying information, increased efficiency, and providing access to data in real-time.

Results:

• Increased efficiency across company processes

• Dramatically reduced time spent on service reports

• More detailed and complete data, including new data types like images

• Improved customer satisfaction

• Better means of tracking employee hours worked

Forms:

• Service Report

• Customer Feedback Form

• Employee Timesheets