[Video] Customer Story: Pediatric Dental Specialties
“Because we’re receiving information from parents faster with electronic documents, we’re more efficient in filing with insurance companies, and in turn, they are getting back to us faster.”
About Pediatric Dental Specialties
Pediatric Dental Specialties is located in Memphis, Tennessee. With over two decades of experience, they take pride in prioritizing their patients' comfort and safety.
Challenge
Pediatric Dental Specialties needed a digital form solution to replace their previous PDF editor tool. They needed a solution that would allow them to embed a link to their form on their website, enabling parents to complete forms ahead of their child's appointment, and accurately capture the information needed to proceed with the visit.
Solution
Utilizing GoFormz’s online form sharing feature, Public Forms, Pediatric Dental Specialties was able to embed their form on their website, simplifying patient data collection. Using the File Attachment field and Automated Workflows, the Pediatric Dental Specialties team streamlined their data capture process, resulting in an improved customer experience.
Results
Leverages the File Attachment field to collect insurance cards
Enables clients to access Health History forms directly from their website, accelerating patient intake ahead of appointments
Utilizes HIPAA-secure forms to capture patient medical history
Drastically enhanced the customer experience
Forms
Health History Form
To read Pediatric Dental Specialties’ full customer story and learn more about utilizing the GoFormz platform, check out the entire customer success story by clicking the button below.
