How Digital Forms Can Help Your Small Business
Digital forms for your small business
In today’s tech space, small businesses are going digital, and it’s clear why. This mass digital transformation kicked off in 2020. Covid lockdowns had forced businesses and customers across the globe to go online. More small businesses than ever were going digital to survive. Mike Katz, executive Vice President of T-Mobile for Business wrote, “Before Covid-19, one small business in three had never made a digital sale. Today, nearly seven out of eight are selling goods and services online.”
Covid gave small businesses the push to go digital, and now it’s never been easier to make the switch. Powerful wireless networks, cloud-based software, and one tool that has proven to be incredibly valuable – digital forms! Digital forms have helped small businesses reduce their printing costs, improve customer service, and much more. In this blog, we’ll dive into five ways that GoFormz can help your small business succeed.
How Digital Forms Can Help
1. Better Customer Service
Customer service is important, especially for small businesses. Customers want fast, effective service with little to no issues. Plus, great customer service builds trust; trust that brings customers back and invites new ones. With GoFormz, small businesses can improve their customer service using digital forms. GoFormz offers many ready-to-use forms, like the client intake form, and makes it easy to create your own. Easily gather and send forms to your customers electronically, reducing delays and lost paperwork!
“Our customers are impressed by it, because it looks very sleek and cool when our sales rep can just pull out a tablet and sign the form right there.”
Learn how Doré Designs uses GoFormz to reduce their paperwork and improve customer service.
2. Effective Communication
Communication is the key to success in any business. But reaching effective communication is not always easy. With limited staff and resources, small businesses have a lot on their plate, and miscommunication happens often. That’s where we come in! GoFormz can improve your team communication by keeping everyone updated in real-time. Digital forms can be used for task assignments, progress reports, check-ins, and much more. Once a form is submitted, it’s instantly available for review so your team can stay up-to-date.
3. Improved Compliance
Small businesses in any industry have to deal with regulations and requirements. Failure to meet these regulations can result in pricey fines, legal action, and a damaged reputation. To ensure your business is protected, your team can use digital forms that have legally binding signatures, date stamps, file attachments, and much more. These forms can be anything from safety inspections to service records! This not only helps your business stay compliant, but can also protect your team against accidents and other incidents.
“Implementing GoFormz was just another way for our compliance department to give us a set of forms that are input and we have control over.”
4. Informed Business Decisions
Your team needs to make smart, informed decisions to stay competitive in today’s business space. While reviewing your data is a good idea, it can be time-consuming to sort through paperwork. With GoFormz, your team can collect and store forms digitally. These digital forms can be reviewed at any time to identify trends and make data-driven decisions. This data can then be saved to spreadsheets and connected systems for faster planning! For example, the invoice form allows your team to digitally submit professional invoices. These invoices can be reviewed at any time to identify trends, like your most requested services and hours worked per service.
Why Go Digital
Digital forms have become an essential tool for small businesses in every industry. From retail management software to government housing, small businesses rely on digital forms to succeed. The benefits of going digital aren’t limited to better customer service, effective communication, improved compliance, and informed business decisions. Don’t wait to start your digital transformation and see what digital forms can do for you.
Learn more about GoFormz and how to get started with digital forms today.
