How Digital Forms Support Hospitality Staff

Hospitality thrives on delivering exceptional experiences to their guests. But that’s not to say it comes easy. The hospitality industry comes with a set of unique challenges and risks. Whether it’s bustling restaurants or working poolside, the efficiency and safety of your hospitality staff is vital. Digital forms do just that. Streamline your processes, improve safety protocols, and improve overall performance.

In this blog, we will explore how GoFormz mobile forms support hospitality teams in any specialty. Learn how GoFormz can help smooth operations and enhance your guests’ experiences.

Digital Forms for Any Hospitality Team

Restaurants: Better Productivity and Safety
Digital forms can be used to improve productivity and promote safety for both servers and kitchen staff. For example, your digital forms can track the number of drinks served on hot summer days. This can help your servers keep a close eye on guests' hydration and intoxication levels. This also streamlines the workload for your servers, bussers, and bartenders. Another example is using digital forms to monitor break times for kitchen staff. Especially during the summer, cooks work in high-temperature kitchens, risking heat exhaustion or even affecting their concentration and risking injury. These forms can make sure your staff has proper rest periods to prevent fatigue in the summer heat. But don’t just take our word for it! See how GoFormz can help your restaurant maintain a safe working environment while providing exceptional guest service.

Pool Staff: Overseeing Safety and Maintenance
Lifeguards and cleaning teams play an important role in maintaining safety and cleanliness around pools. GoFormz can support these teams by streamlining safety and maintenance procedures. For lifeguards, digital forms can be used for incident reporting to gather quick and accurate documentation of any pool accidents. Your forms can capture important details like time, location, and even pictures to better understand the incident. Likewise, cleaning teams can use digital forms to log their activities. This helps guarantee that pool areas are regularly inspected, sanitized, and maintained. Put GoFormz to the test this summer and see how much you can do with digital forms. 

Country Club and Resort Staff: Managing Peak Travel Seasons
During peak travel seasons, country clubs and resorts experience a high volume of guests. Digital forms can provide invaluable support by improving processes and smoothing out operations. For example, front desk staff can use digital forms for a better guest check-in experience. These forms can gather guest information, room preferences, special requests, and much more. With GoFormz, you can even use a legally binding signature form to confirm reservations for large events. Furthermore, housekeeping teams can use mobile forms to manage room assignments, track cleaning schedules, and address maintenance issues. Try GoFormz this summer to respond swiftly to guest needs and maintain high standards of guest service.

Training and Compliance: Ensuring Staff Competence and Safety
Training and compliance are essential parts of the hospitality industry. GoFormz offers a valuable platform for delivering training materials and assessments digitally. By digitizing your training processes, hospitality teams can ensure consistent and thorough training, track employee progress, and generate direct reports. Staff members can be well-equipped with the necessary skills and knowledge to provide exceptional guest service. Digital forms also monitor compliance with health and safety regulations, making it easy for teams to capture and report on inspections and audits.

Guest Feedback and Surveys: Improving Guest Experiences
Digital forms can gather guest feedback and conduct satisfaction surveys – all from your guests’ personal devices! With GoFormz, digital forms can be sent electronically to guests, offering a convenient way for them to provide feedback. Your hospitality teams will then gain helpful insights and can make informed decisions about guest experiences. By looking at feedback trends, your teams can identify areas for improvement and implement necessary changes going forward.

Support Your Hospitality Team with GoFormz 

GoFormz offers a strategic platform for improving safety and elevating guests’ experiences. With digital forms, your hospitality team can stay safe in the summer heat, streamline processes, and monitor guest safety. GoFormz provides ready-to-use forms like the digital invoice, work order form, digital timesheet, and more.

It’s not too late to get started and digitize your manual paperwork. Keep your hospitality staff and guests safe this summer with GoFormz.