About Freedom Industries

Operating since 2012 in Southern California, Freedom Industries is a facilities maintenance company that provides installation, repair, and maintenance on all types of doors, loading docks, and more. 

Challenge

Before implementing GoFormz, Freedom Industries used carbon copy forms for their work orders, which led to issues such as illegible handwriting, missing or damaged documentation, and manual record-keeping. In order to address these problems, they sought a mobile forms solution that could prevent the loss or damage of forms, collect signatures, automatically send copies to multiple parties, and centralize record-keeping.

Solution

By using GoFormz, Freedom Industries is able to enter all their work order details on their tablets, which eliminates the possibility of missing or damaged documentation and illegible handwriting. The use of automated emails enables the completed work order form to be automatically sent to their back office and the client, resulting in a streamlined record-keeping process.

Results

• Image fields are used to capture more comprehensive documentation

• Eliminated 80% of physical paperwork in the office

• Streamlined company and client communication 

• Significant time savings from gathering, documenting, and scanning forms

Forms

• Work Order Forms

To read Freedom Industries’ full customer story and learn more about utilizing the GoFormz platform, check out the entire customer success story by clicking the button below.