[Video] Customer Story: Lake Restoration
“The GoFormz-Acumatica integration has increased the communication between our office staff and our applicators in the field. Increasing that communication across the entire platform has been one of the biggest improvements we’ve seen.”
About Lake Restoration
Located in Rogers, Minnesota, Lake Restoration has been dedicated to the restoration of lakes and ponds since 1977. Every year, they provide their aquatic plant management services to numerous home and cabin owners, encompassing swimming areas and ponds of varying dimensions. Their unique range of products empowers customers to address diverse pond weed issues through user-friendly, self-administered solutions.
Challenge
Relying extensively on paper-based processes for their operations, Lake Restoration faced challenges in accurately collecting information at wet job sites, where field applicators struggled to record details effectively. The damp conditions often led to damaged or unreadable documentation which led the team to seek a digital form solution that could seamlessly integrate with their CRM platform, Acumatica.
Solution
By integrating GoFormz with Acumatica, Lake Restoration established a seamless flow of information between their office personnel and field applicators. This integration not only streamlines their internal processes but also enhances communication, improves customer satisfaction, and transforms their operations into a modern, mobile workforce.
Results
Leverages the GoFormz and Acumatica integration to centralize record-keeping
Significantly improves internal and external communication via real-time access to data
Now operates as a mobile workforce
Forms
Pond Treatment Form
Lake Treatment Form
Project Treatment Form
Read Lake Restoration’s full customer story to learn more about utilizing the GoFormz platform.
