The results are in! Discover why businesses are digitally transforming their operations with GoFormz

At GoFormz, our primary focus is our customers. We’re committed to understanding and addressing their unique requirements and facilitating their digital transformation through the power of digital data collection. We recently conducted an extensive customer survey spanning 14 diverse industries across 5 countries. A significant 75% of the respondents were affiliated with organizations boasting more than 50 employees. 

In this blog, we’ll explore the challenges that our customers commonly encountered before embracing digital transformation, the driving factors behind their adoption of digital forms, and key insights derived from this comprehensive survey.

The Survey Broken Down

Major Challenges Encountered Before Using GoFormz

One significant discovery from this survey unveiled that before embracing digital forms, users faced a range of difficulties including lost, damaged, or delayed documents, errors in manual data entry, missing or incorrect data, and the absence of real-time insights. These challenges are typical when relying on conventional pen-and-paper methods for conducting business.

Primary Reasons for Using Digital Forms

Businesses and consumers are turning to digital solutions to address traditional documentation challenges. Many want to modernize their operations, with a common driver being the need for a robust reporting tool. GoFormz offers a Reporting Tool that enables businesses to extract actionable insights from captured form data. These reports analyze data, identify trends, opportunities, and obstacles in real time, and can be conveniently delivered to your inbox on a schedule. Alongside improved reporting, respondents also voiced requirements for compliance, enhanced collaboration, and other features. 

How Data Was Previously Collected

Before teaming up with GoFormz, 58% of respondents relied on pen and paper for data tracking. Another 22% used spreadsheets, while 12% employed email and fax, and 8% tried alternative methods. GoFormz provides a solution that lets users easily upload their paper forms into the platform, enhancing existing processes rather than replacing them. This means pen and paper can become digital forms on tablets, spreadsheets can be used alongside digital form data capture, and traditional methods like emailing and faxing can be replaced with Automated Workflows.

Main Reasons Why Customers Choose GoFormz

GoFormz offers an intuitive form builder for creating custom digital and mobile forms effortlessly, requiring no coding experience. Customers appreciate the flexibility to turn a PDF into a fillable form or design new digital forms from scratch with the user-friendly drag-and-drop builder. Optimized for mobile devices like smartphones and tablets, GoFormz ensures a seamless user experience, allowing users to choose between List View (app-like) and Form View (traditional layout). Even in areas with limited internet connectivity, mobile forms can be accessed offline.

Additionally, customers report rapid ROI with GoFormz, as it boosts productivity and leads to cost savings. According to our survey, 72% of customers see a positive return within just a few months.

Most Common Systems Customers Integrate with GoFormz

GoFormz's strength extends beyond its digital form features; it excels in seamlessly integrating with your current tech stack. When you connect your GoFormz account to other business applications, you empower your system with real-time data capture, facilitate data exchange between GoFormz and integrated tools, and unlock a host of valuable functionalities. You can review our full list of GoFormz integrations, or chat with our team about using our open API for customizations.

Whether you only require a digital sign-in sheet or are looking to automate processes, sign up for a 14-day trial and discover why thousands of customers have turned to GoFormz as their one-stop-shop for digital data collection.