7 Business Resolutions for the New Year
7 business resolutions to consider for the new year
It’s that time of year again. As the calendars flip to a new year, now is the perfect time to reevaluate business resolutions and goals for the upcoming year. Regardless of your industry or job function, the resolutions below can help shape your business and elevate your personal performance growth within your organization!
Apply New Tech to Streamline Processes
We live in a world where new technological advancements are being created every day and thousands of new businesses are joining the tech space every year. The opportunities are endless when it comes to improving your existing business processes.
A simple yet effective way to streamline business tasks is by incorporating an automated workflow solution to eliminate the need for manual processes, like manual hand-offs. For example, if digital invoices required client signatures, form routing, and manager authorizations, all of those steps can be fully automated to streamline communication and expedite processing.
Tracking Better Data
Data is power and it drives all business decisions. When evaluating how to track better data, here are two things you should ask yourself:
How can I centralize my data?
What type of reporting and analytics tools will work best for my business?
Rather than relying on data from various locations, leverage a platform that will allow you and your team to aggregate your data – enhancing your data collection processes and ability to make faster, informed decisions. With thousands of reporting tools available, it’s also important to find a solution that will either integrate with your existing systems or come as an added free feature to new tech you may be considering.
Implementing Systems That Integrate or Work Well Together
When purchasing new tech that is meant to integrate with one another, it’s absolutely critical to validate that the integrations and documentation are easily accessible and possible. Most tech providers offer native integrations but not all offer an open API. When implementing new systems, connect internally to identify what exactly your operation needs to be successful in order to coordinate a smooth integration process.
Going Paperless
It can be hard to believe, if you’ve already digitally transformed your entire operation, but there are millions of businesses around the world that still operate using only paper. Eliminating paper from your business can introduce various benefits, like minimizing office supply costs, streamlining processes, remote access to data, and much more. By leveraging a digital form solution, businesses can digitize everything from timesheet templates to customer survey forms. Not only can this help improve your data capture, but it can also enhance productivity and streamline user adoption.
Goal Setting and KPIs
With a new year comes new goals and new benchmarks to hit. Without benchmarking, it’s hard to navigate personal and business growth throughout the year. When identifying your goals and KPIs make sure they follow these criteria:
Specific and measurable: Include what actions will be taken and what data will be measured to achieve your end goal.
Achievable: Identify if the goal is actually achievable and if you have the proper resources to attain the goal.
Relevant and time-sensitive: Identify how the goals align with you and your business but most importantly, come up with a timeframe for how your business will achieve this goal.
Building Stronger Company Culture
Building company culture has become a more difficult task with the new world of hybrid and remote teams in place. So how can companies ensure their employees are happy and feel engaged with their job? Here are a couple of examples to help build stronger company culture:
Promote work/life balance: Encourage employees to go for walks, step away from work for an hour, or simply give mental health days to keep employees feeling fresh and not attached to their work desk 5 days a week.
Get social: Create social slack channels for coworkers to collaborate and chat about non-work related conversations to build stronger relationships online. Another example can be to have social events that include remote employees, like book clubs with virtual meetings, so teammates can feel involved in all the same activities that in-office employees have access to.
Recognize and reward: It’s no surprise that rewards and recognition encourage employees to reach new heights with their careers! Create a program that is open to all employees recognizing them for their accomplishments on a monthly, quarterly, and/or yearly basis.
Enhance Customer Satisfaction
Customers should always come first, which means enhancing customer experience should be a top priority. There are many ways to enhance customer satisfaction but ultimately it all comes down to the professionalism and service provided by the business they’re working with. Here are a few ways to prioritize customer satisfaction:
Put yourself in the customer's shoes: The best way to learn is to learn by doing. Act like a customer one day and go through the process they might have to go through when conducting business with you. This method can drastically illustrate areas of improvement for your business.
Introduce new tech: Purchasing technology to streamline client intake, appointment requests, and inbound calls can greatly enhance the customer experience.
Customer surveys: Ask your customers directly for reviews and to share their experience with your business to gain a better understanding of their overall experience.
About GoFormz
GoFormz is an operational data management solution that helps garner actionable insights through collected digital form data. Whether your team needs a release form template or employee surveys, GoFormz is the solution you’re looking for. With a completely flexible, no-code-required form builder and proprietary technology to digitize an exact replica of your existing paper forms, there’s no challenge GoFormz can’t conquer. Complete with an open API and multiple native integrations, you can gather and transfer data like never before! Bring your business processes to new heights in the new year with GoFormz digital forms.
