Muller Management is an independent McDonalds franchisee that oversees 21 McDonalds locations in the Atlanta Metro Area. Since their inception in 1972, Muller Management has placed an emphasis on creating a fun and rewarding work environment for their employees – giving them the tools to succeed, learn and grow.

Challenge:
The team needed a digital solution to reduce the amount of time spent on their lengthy review-process documentation, without risking the accuracy of collected data.

Solution:
Replaced paper forms and excel spreadsheets with GoFormz mobile forms to simplify the review process, expediting form completion while maintaining a high level of data accuracy.

Results:

• Eliminated the need to re-key manually collected data

• Reduced opportunities for human error (by replacing error-prone excel spreadsheets)

• Improved form delivery using auto-email

• Increased data accuracy, and collection efficiency via auto-calculations

• Saved users significant time with streamlined features (like Drop Downs) for frequently used data selections

Forms:

• Service Reviews

• Cash Audits

• Performance Reviews

• Health Inspections

• Customer Experience Forms