[Video] Customer Story: DiCAN

What I like most about GoFormz is we could make it look exactly like our pen and paper forms that we have been using for the last 15 years.
— Lisa Van Tol, Operations & Scheduling Coordinator, DiCAN, Inc.

About DiCAN

DiCAN has been operating out of Ontario, Canada since 2000, offering innovative fleet safety solutions in both the United States and Canada. Their cutting-edge vehicle safety technology is specifically designed for collision avoidance, asset tracking telematics, weather intelligence, safety alarms, and large vehicle component positioning and operational guidance.

Challenge

DiCAN used to depend on paper-based forms to capture and collect information from their traveling technicians. As technicians were located as far as eight hours away from the office, forms were frequently delayed, leading to an inefficient process for collecting and processing information.

Solution

Transitioning to digital forms, DiCAN eliminated their paper-based processes while maintaining the look and feel of their existing forms – resulting in streamlined user adoption, improved communication, and accelerated processing.

Results

  • Streamlined user adoption by using digital versions of their existing forms

  • Improved form completion using Required fields and Conditional Logic

  • Streamlined the form-filling process with auto-populated fields

  • Achieved significant time savings

Forms

  • Camera System Install Form

  • GPS Form

To read DiCAN’s full customer story and learn more about utilizing the GoFormz platform, check out the entire customer success story by clicking the button below.