Customer Story: Romo Durable Graphics
“Because of how quickly we can now get data to the individuals that need it, we have more time in the production facility. And more flexibility.”
About Romo Durable Graphics
For over 60 years, Romo Durable Graphics has “created products that leave a lasting impression” for their customers. Not only does Romo Durable Graphics create “decals, labels, overlays, in-mold, and dimensional products” to an impressive array of brands, but they also provide Vendor Managed Inventory services to businesses within Wisconsin.
Romo’s VMI program manages their customers’ decals on site including branding logos, warning decals, and custom decorations. If the customer is running low on a particular product, Romo places an order to replenish said customer’s supply – granting customers peace of mind that their durable graphics are appropriately stocked, at all times.
Challenge: Romo Durable Graphics needed a faster way to collect and process inventory data from their customers to accelerate production times and improve efficiency.
Solution: With mobile Vendor Managed Inventory forms, customer service representatives can rapidly enter customer information, as well as quantities of needed inventory and instantly route this information to the back-office. Leveraging barcode scanning, Romo Durable Graphics personnel can now easily scan product barcodes, which are automatically referenced within their ERP system to identify the necessary part numbers, PO numbers, product bin quantities, and more. A new form is then instantly created, pre-populated with these values, and routed to a customer service representative to place an order.
Results:
Rapid data entry and form delivery expedites production times and improves flexibility
Barcode scanning accelerates data entry
Automated workflows streamline communication and product orders
To learn more about Romo Durable Graphics and how mobile forms have accelerated and elevated their workflow, read their full customer story.
