Customer Story: Williams Services Group
“Now, probably 50% of our data is automatically calculated based on what’s entered. It’s made everything way more manageable and far easier to control, rather than dealing with old-school spreadsheets.”
About Williams Services Group
Established in 1954 and based in Perth, Western Australia, Williams Services Group specializes in commercial and industrial electrical work, offering maintenance and reactive services to large-scale companies and infrastructure sites.
Challenge
Williams Services Group (WSG) includes Williams Electrical Services and Williams Fuel Systems, both of which previously completed their six-page service sheets using pen and paper. They needed a digital form solution to minimize redundant data entry, eliminate calculation errors, and streamline the overall form-filling process.
Solution
Leveraging Conditional Logic, Williams Services Group transformed their original six-page document into a dynamic seventy-page form, displaying only the relevant pages for each project based on form field selections. Combined with Automatic Calculations and Automated Workflows, this streamlined, seamless form-filling experience automatically routes completed forms to the appropriate personnel and destinations in real time.
Results
Streamlines data entry via Replicated fields
Automates 50% of data entry via automatic calculations
Achieves significant time savings
Forms
Service Sheets
Compliance Forms
Calibration Forms
Read Williams Services Group's full customer story to learn more about utilizing the GoFormz platform for seamless data collection, streamlined processes, and more thorough documentation.
