[Video] Customer Story: Honolulu Coffee Co.
About Honolulu Coffee Co.
Honolulu Coffee Co. is a seed-to-cup coffee company with ten coffee shops spread across four islands in Hawaii, three franchise locations in Guam, two in Canada, and ten more opening soon in Japan. They own a bakery and a coffee farm and provide equipment loans to wholesale customers, supported by their own service team to maintain the machines.
Challenge
Honolulu Coffee Co. struggled with missing and damaged paperwork and needed a solution to streamline equipment service repair data collection.
Solution
Utilizing GoFormz and Google Workspace, Honolulu Coffee Co. streamlines their technician work order process and eliminates the risk of missing or damaged documentation.
Results
Automatically routes completed forms to designated Google Drive folders
Eliminates missing and damaged documentation
Gets information to their accounting team faster
Achieves significant time savings
Forms
Inventory Spreadsheets
Read the Honolulu Coffee Co.’s full customer story to learn more about utilizing the GoFormz platform for seamless data collection, streamlined processes, and more thorough documentation.