[Video] Customer Story: Industrial Specialty Services (ISS)

The biggest benefit of having GoFormz is the visibility of our data across Acumatica. Previously it was captured manually and stored in various locations. If you didn’t have access to those locations, you didn’t have access to the forms.
— Kimberly Malone, Systems Administrator, Industrial Specialty Services

About Industrial Specialty Services

Based in Deer Park, Texas, Industrial Specialty Services caters to customers in the downstream oil and gas sector, focusing on leak sealing, maintenance, pipeline repairs, and fabrication. ISS was also recognized as Acumatica’s Customer of the Year at the 2021 Acumatica Summit in Las Vegas.

Challenge

Industrial Specialty Services (ISS) relied on paper forms and email to update their Acumatica records. They needed a digital solution to eliminate paper, centralize record-keeping, and streamline their entire data collection process.

Solution

By integrating GoFormz with Acumatica, Industrial Specialty Services has standardized their job package documentation, streamlined communication, automated recurring processes, and centralized record-keeping.

Results

  • Pre-fill forms with data pulled from Acumatica records

  • Increases data visibility

  • Standardizes job documentation

  • Achieves significant time savings

Forms

  • Pre Job Assessment (PJA)

  • Job Sheet

  • Quality Form Collections

  • Safety Form Collections

  • Billing Collections

  • Job Packages

Read Industrial Specialty Services’ full customer story to learn more about utilizing the GoFormz platform for seamless data collection, streamlined processes, and more thorough documentation.