Customer Story: NTP Access
“We’ve saved at least two working days a week on admin work alone.”
About NTP Access
NTP Access is a specialist supplier of European-manufactured access equipment with over 12 years of experience providing rental, sales, and service solutions to the UK construction sector. With a fleet of over 150 high-quality construction hoists and a multi-disciplined field service team, NTP Access provides a comprehensive range of services nationwide.
Challenge
NTP Access relied on manual, paper-based processes to manage field documentation. Engineers filled out forms by hand and mailed them to the office each week, resulting in delayed access to critical data, lost or illegible paperwork, and inconsistent completion of forms. These inefficiencies placed a heavy administrative burden on the office team, who spent considerable time chasing down missing details and re-entering data into internal systems.
Solution
NTP Access digitized its form collection using GoFormz, allowing engineers to complete and submit forms instantly from mobile devices. Dynamic features, such as Database fields and Automatic Calculations, minimize errors and simplify form completion. Leveraging the Google Workspace integration, completed forms are now automatically routed to designated cloud storage folders, streamlining record-keeping and document management.
Results
Saves 16+ hours (two full workdays) each week on administrative tasks
Strengthens documentation via Image fields
Reduces human error using Database fields and Automatic Calculations
Enhances brand image with a more modern, professional form
Forms
Service Visit (SV) Sheets
Timesheets
Read NTP Access’s full customer story to learn more about utilizing the GoFormz platform for seamless data collection, streamlined processes, and more thorough documentation.
