Easily Gather Customer Feedback with the Public Forms Feature
Share fillable forms with anyone using the Public Forms feature
With the Public Forms feature, you can easily link to your digital forms from your website, emails, or even via QR codes, making it simple for individuals outside of your GoFormz account to fill out and complete forms from anywhere. This functionality is especially useful when collecting a customer, patient, or participant’s feedback regarding your business’ services and products.
Use case: post a link to your customer feedback form to your website
Using the Public Forms feature, a link to your digital customer feedback form can be posted to your business’ website, allowing customers to submit their feedback from any location. Once completed, an Automated Workflow can be used to instantly deliver a copy of the submitted digital customer feedback form can be instantly routed to the customer email provided within the form, as well as key players within your organization – improving transparency.
Use case: link to an online customer feedback form from your email signature
A link to your digital customer feedback form can also be included within an email signature or accessed via a posted QR code. For service representatives engaging with customers, improving the accessibility of digital customer feedback forms encourages regular feedback from customers receiving additional support.
Once submitted, your online customer feedback forms are instantly available for review, processing, and analysis – streamlining the collection of feedback from clients, no matter their location.
How to use the Public Forms feature
The Public Forms feature provides teams with a simple medium for collecting information and feedback from individuals outside of your organization’s GoFormz account. Using a Public Forms link, customers can rapidly access, fill out and complete your forms online from anywhere. Your Public Forms can be customized to control what fields are completed and how long forms can be accessed. For example, your Public Forms can be equipped with expiration dates, limiting how long your online forms can be accessed. You can even share forms partially populated with information, and select which fields within your online forms can be filled out.
Other ways to win with the Public Forms feature
The Public Forms feature can be used to improve a majority of your operation’s daily data capture, client communication, and more, including:
Registration forms
Waivers
Distance learning assignments
...and so many more!
To learn more about the Public Forms feature, check out this blog post and quick video.
