3 Ways Digital Forms Improve Patient Satisfaction
Improve patient satisfaction with digital forms
Digital healthcare forms provide a variety of opportunities for practices and healthcare providers to improve the efficiency and effectiveness of patient care. This is made possible by the ‘real-time’ nature of digital healthcare forms, allowing patients and providers to rapidly generate forms from their mobile devices or computer, which once completed, are instantly available for review and processing. These significant efficiency improvements not only save time and budget, but can also increase patient satisfaction and retention – here’s how:
Faster patient intake
Oftentimes, paperwork like patient registration, medical history questionnaires, and insurance documents, result in delays in patient intake and long wait times. Digital forms significantly accelerate these traditionally cumbersome patient intake processes, allowing healthcare administrative teams to process new patients, insurance changes, and other important requests far more efficiently, without sacrificing data accuracy. Links to patient intake forms can be easily posted to a practice’s website or shared via email, allowing new patients to complete their paperwork online before they arrive for their appointment. Once submitted, patient information can be used to instantly update records within connected applications, databases, and more. This digitized process eliminates the need for costly physical resources, like paper, printing, and filing supplies, and time wasted collecting, scanning, or rekeying patient documents. With less time and money spent wrangling problematic paperwork, your healthcare practice can focus reallocate time and resources to patient care.
Better data and fewer errors
Your digital healthcare forms can be easily equipped with logic and calculations to guide data entry, leading to more complete patient paperwork and fewer errors. With more accurate, comprehensive data capture, healthcare administrators no longer need to hunt down missing information, request new paperwork from patients, or waste time with problematic rekeying – resulting in further time savings.
Improved communication
Your digital healthcare forms can also help improve your practice-to-patient communication, via automated form routing and seamless integrations. When a form is completed, an Automated Workflow can be used to instantly route a PDF copy of the completed document to the healthcare provider, administrators, and patients – increasing transparency for patients. This automation standardizes communication, meaning your administrators can effortlessly improve and manage patient relations without adding to their to-do lists.
Digital healthcare forms can also bolster practice-to-patient communication via online patient feedback forms. A link to your patient feedback forms can be included in emails or posted to your practice’s website, allowing individuals outside of your GoFormz account to enter and submit their feedback from anywhere.
HIPAA-Secure Digital Forms and Data Capture
The GoFormz mobile forms and data capture platform offers a HIPAA-Secure edition, allowing your team to securely gather personally identifiable information, digitally. Please note HIPAA-secure data capture is only available to those who have upgraded to our HIPAA-secure edition. To get started, request a demo of the GoFormz HIPAA-secure edition here.
To learn more about HIPAA-secure data capture, check out our HIPAA overview page or explore more ways digital forms can improve your healthcare practice here.
