How NTL Pipelines Saves $20K a Day With Offline Mobile Forms

Even if we’re saving just an hour of productive time per day, per person… that’s a potential $20,000 a day in savings.
— Jared Holmquist, CEO, NTL Pipelines

NTL Pipelines, a Canadian pipeline and facility infrastructure operation, needed a more efficient means of collecting, routing, and processing job site data. With teams dispersed across a variety of remote areas, completed forms were often handed in after long delays, making it difficult to resolve any form errors.

Prior to [mobile forms] our drivers would complete a paper form in the field. But sometimes they’re on a project for a week at a time, so it would take a week for those documents to get back to the office. Then, if there was any information missing from the form, a manager had to contact the driver to try and figure out what was missing… but to recall that information from days previous, information just got lost.

Jared Holmquist, CEO of NTL Pipelines, selected GoFormz as his digital solution of choice, explaining that it was difficult to find any other solution that could provide offline form and Data Source access.

There was the ability to utilize the mobile forms in remote areas and offline. Any other digital platform I could find at the time required access to the internet.

Now digital versions of NTL Pipeline’s original forms can be completed directly from mobile devices, even in remote areas. The ability to complete forms more efficiently, in addition to the elimination of manual form delivery, and offline form access, has resulted in incredible time savings. With job sites anywhere from thirty minutes to thirty hours away, Jared estimates a three to four hour time savings for each use case when using GoFormz, due to real-time data access and offline capabilities. These savings continue in the field, where other digital form features, like auto-populating form fields, automated form routing, and simplified reporting, result in at least an hour saved per person completing a form.

It’s a significant amount, even if we’re saving an hour of productive time, per day per person… for an average of maybe $40 an hour… that’s a potential $20,000 a day in savings once we are able to fully integrate digital forms.

To learn more about offline form capabilities, check out this blog post, or read the full NTL Pipelines case study here