Digital Forms & The Telehealth Surge: How HIPAA-Secure Data Capture Can Help Your Business Improve Telehealth Patient Care

HIPAA-secure data capture can help your operation provide stellar patient care

According to Frost & Sullivan, the demand for telehealth services in the United States will grow by 64.3% in 2020 due to healthcare disruptions resulting from the COVID-19 pandemic. Frost & Sullivan’s recent analysis goes on to predict telehealth’s staggering ‘seven-fold growth by 2025’. 

While this research indicates incredible success for operations providing telehealth services, sustaining such rapid growth requires key improvements and increased agility from healthcare providers. For example, common tasks like patient intake paperwork are not only time consuming to complete manually but also require in-person delivery or detrimental delays associated with postage, faxing, rekeying, and processing physical documents. For healthcare operations looking to capitalize on telehealth’s incredible growth, manual data collection and documentation are simply too cumbersome to be sustainable. 

HIPAA-secure, digital data capture enables telehealth providers to accelerate patient intake, eliminate delays, and provide more efficient impactful care. Digital telehealth forms can be equipped with dynamic fields and simple logic, to guide data input, enforce data capture rules, and ensure forms are completed accurately and completely prior to submission. For example, form fields can be made dynamically Required in response to data input, meaning that if a patient indicated they were experiencing a specific symptom, an additional field prompting them for further information could be made mandatory for them to complete. 

Digital telehealth forms can be easily shared with patients, professionals, and other contributors by sharing a Public Forms link to your digital form. Learn more here >

Woman completing heath assessment form on laptop computer

Once a digital form has been completed, it can be instantly reviewed and processed by healthcare professionals and their administrative teams. With real-time access to digital data and documents, healthcare teams can respond to patient needs more efficiently, and armed with highly accurate, complete form data. Patient care can even be further accelerated via Automated Workflows, which allow teams to configure their digital forms to instantly route a copy of the completed document to the appropriate doctor, administrative staff, billing systems, and more. Completed digital telehealth forms can even be instantly Tagged with a healthcare provider’s name, or patient name, for rapid form recall. 

Digital telehealth forms use cases: 

  • Digital patient intake forms: With the digital Patient Intake form, new and existing patients can rapidly enter their medical history and symptoms, which once submitted, are instantly accessible to administrators and medical professionals for review. Real-time access to patient data alleviates time-wasting bottlenecks to patient care, without compromising the accuracy or security of collected data. 

  • Digital telehealth consent forms: Ensure patients fully understand and consent to telehealth procedures with the digital Telehealth Consent Form. Within the Telehealth Consent Form, medical professionals can clearly state what patients should expect from your practice’s telehealth procedures, including risks involved and beneficial features. Your digital Telehealth Consent Forms can include digital Signature boxes, which can even be made Required, ensuring patients include their authorization prior to submission. PDF copies of completed Telehealth Consent Forms can be instantly routed to designated healthcare professionals and patients, utilizing Automated Workflows

  • Digital medical questionnaire forms: Medical History forms enable healthcare professionals to gather the information they need to best treat their patients. Using the digital Medical History form, healthcare providers can capture a patient’s complete medical history, to ensure they are receiving the best possible care. Leveraging digital forms to collect medical history data, healthcare professionals can access a patient’s input data in real-time, streamlining patient intake and resulting in time-savings that benefit both the practice and patient. Required fields ensure patients enter their complete medical history, eliminating opportunities for miscommunications or human error. Via Conditional Logic, additional fields can dynamically appear in response to entered data, prompting patients to add further information. Get this form as a free Starter Form Template in your account when you sign up for our HIPAA-secure tier!

HIPAA-secure digital forms and data capture 

HIPAA-secure mobile forms provide seamless, safeguarded data capture for healthcare professionals. Utilizing HIPAA-secure mobile forms, healthcare teams can accelerate patient intake, eliminate administrative bottlenecks, and rapidly access sensitive patient data – all from mobile devices. Learn more about upgrading to our HIPAA-secure edition here (you must upgrade for HIPAA-secure data collection) or request a demo of GoFormz' HIPAA-Secure edition here.